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Privacy Policy

Accessibility Policy

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Privacy Policy

Last Updated: June 2026

CarmellaFernandezMD.com (“we,” “our,” or “the practice”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact our office.

By using this website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

When you fill out a contact form, request an appointment, or communicate with us, you may provide:

  • Name
  • Email address
  • Phone number
  • Reason for inquiry
  • Any additional information you choose to share

b. Automatically Collected Information

When you visit our website, certain data may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Referring website

This information helps us improve website performance and user experience.

c. Cookies & Tracking Technologies

We may use cookies, analytics tools (such as Google Analytics), and similar technologies to:

  • Understand how visitors use the site
  • Improve functionality
  • Personalize content

You can disable cookies in your browser settings.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries
  • Schedule appointments
  • Improve website performance
  • Enhance patient communication
  • Maintain internal records
  • Ensure website security

We do not sell, rent, or trade your personal information.

3. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

4. Sharing Your Information

We may share your information only in the following situations:

  • With service providers who assist with website hosting, analytics, or communication
  • When required by law, such as responding to a subpoena or legal request
  • To protect the rights and safety of the practice, our patients, or others

We do not share your information with advertisers or unrelated third parties.

5. Links to External Websites

Our website may contain links to third‑party websites (such as Facebook or Healthgrades). We are not responsible for the privacy practices or content of those sites.

6. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children.

7. Your Choices

You may:

  • Request that we update or correct your information
  • Ask us to delete information you previously submitted
  • Opt out of email communication

To make a request, contact us using the information below.

8. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Accessibility Policy

CarmellaFernandezMD.com is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The CarmellaFernandezMD.com website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication, after a session expires, does not cause loss of data. Some videos may have sign language interpretation.

Feedback

We welcome your feedback on the accessibility of the CarmellaFernandezMD.com website. Please let us know if you encounter accessibility barriers on the website:

Phone: (239) 777-9321

Technical Specifications

Accessibility of the CarmellaFernandezMD.com website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of the CarmellaFernandezMD.com website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for CarmellaFernandezMD.com website:

  • Comments from users: uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days.
  • Archived documents: might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days.

To further assist you, we’ve provided links below to help you learn more about Web Content Accessibility Guidelines (WCAG) and to access related resources and accessibility tools:

Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. You are entitled to escalate a complaint to the national authority, should you be dissatisfied with our response to you.

Attributions

CarmellaFernandezMD.com was designed and is hosted and maintained by Endurtech.